Everything your IT needs.
Nothing you don't.
Full-scope IT operations management tailored to your company size, budget, and growth stage. Month-to-month, transparent pricing.
From chaos to control in 90 days
Discovery Call
We learn your environment, pain points, and goals in a free 30-minute consultation. No pitch — just questions.
IT Assessment
We audit your infrastructure, vendors, security posture, and documentation within the first two weeks.
Stabilize & Build
We fix critical gaps, deploy tools, document systems, and establish processes. Visible results within 90 days.
Ongoing Operations
We manage your IT operations continuously — roadmapping, optimization, and strategic guidance.
The full scope of IT operations
Services are organized by tier. Every tier builds on the one before it.
Cloud & SaaS Administration
- Microsoft 365 / Google Workspace management
- SaaS license auditing & optimization
- Cloud backup management
- Business application support
Vendor & Asset Management
- Vendor relationship management
- Contract negotiation & optimization
- Equipment lifecycle tracking
- Procurement & warranty management
Security Operations
- Patching & endpoint protection
- Compliance support & audit prep
- Cybersecurity awareness training
- IAM & incident response
Infrastructure & Networking
- Server administration (on-prem & cloud)
- RMM & MDM deployment
- Infrastructure monitoring & optimization
- Firewall, wireless & network management
Strategy & Leadership
- Technology roadmapping
- IT budgeting & cost analysis
- Project management for IT initiatives
- Board & leadership reporting
Operations & Process
- Onboarding / offboarding workflows
- IT documentation & knowledge bases
- Disaster recovery & business continuity
- Change management processes
Choose your level
Month-to-month engagement. 30-day cancellation notice. Adjust as your needs change.
- Microsoft 365 / Google Workspace admin
- Vendor management (up to 3 vendors)
- Equipment lifecycle tracking
- Basic security operations & patching
- Print & peripheral management
- Onboarding / offboarding processes
- IT documentation & knowledge base
- Business application support
- Monthly IT health report
- Email & Slack support
- Everything in Essentials, plus:
- RMM & MDM setup & management
- Infrastructure monitoring & optimization
- Server administration (on-prem & cloud)
- Cloud backup management
- Technology roadmapping (quarterly)
- Vendor contract negotiation (unlimited)
- Cybersecurity awareness training
- SaaS license auditing & optimization
- Incident & change management
- IAM (identity & access management)
- Bi-weekly strategy calls
- Up to 2 on-site visits/mo (Dallas)
- Everything in Professional, plus:
- Firewall & network security management
- Wireless network design & management
- Network infrastructure management
- Structured cabling & closet management
- ISP & telecom management
- Mobile device & BYOD policies
- IT budgeting & cost analysis
- Security compliance & audit prep
- Disaster recovery & business continuity
- Full IT project management
- Board & leadership reporting
- IT staff oversight & performance
- Weekly strategy sessions
- Up to 4 on-site visits/mo (Dallas)
- Priority response SLA
Premium Add-Ons
Need something custom? We offer project-based pricing for smaller engagements on a case-by-case basis.
Common Questions
How is this different from an MSP?
MSPs handle daily user support — tickets, password resets, break-fix. We manage IT operations at a higher level: infrastructure, vendors, security posture, projects, and strategy. Think of us as the IT operations manager who works alongside your MSP or internal support and holds them accountable.
Why not just hire a full-time IT manager?
A full-time IT manager costs $80–130K in salary plus benefits, PTO, and weeks of onboarding. Our most comprehensive package costs $90K/year with zero benefits overhead, zero ramp-up time, and over a decade of experience across Chewy, Ocado, Dandy, and government/defense. We hit the ground running the day we start.
Do you require long-term contracts?
No. All engagements are month-to-month with a 30-day cancellation notice. No long-term commitments, no lock-ins. We keep your business by delivering results, not by trapping you in a contract. Project-based work is scoped and priced upfront.
How quickly will we see results?
Most clients see visible improvements within 90 days — documentation built, vendors renegotiated, security gaps closed, and monitoring in place. A full operational turnaround typically takes 3–6 months depending on the starting state of your environment.
Do you work on-site or remote?
Remote-first. Professional and Premium tiers include on-site visits for Dallas metro clients. For out-of-state clients, on-site support is available as an add-on with travel and per diem at industry standard rates.
What industries do you work with?
All industries. Our experience spans e-commerce, automation/robotics, healthcare technology, government aviation, and defense. If you have 25–500 employees and IT operations that need managing, we can help.
What if we need services outside the tiers?
We offer premium add-ons for low voltage cabling, camera systems, IT staff recruiting, helpdesk setup, and full facility buildouts. We also do custom project-based work priced on a case-by-case basis.
Ready to get your IT under control?
Book a free 30-minute consultation. No pitch — just a conversation about your challenges.